September 18, 2019

How do I get a new Medicare card if it is lost or damaged

 

If you have lost your original Medicare card ( red white and blue card) or if it has faded and you no longer have the ability to use it, you can have it replaced by either calling 1-800-MEDICARE (633-4227) or you can request a new one online through your personal account at mymedicare.gov. You can also go to your local social security office which on Hawaii is located at the following locations:

 

OAHU

 

RM 1-114 FED BLDG

300 ALA MOANA BLVD

HONOLULU, HI96850

Phone:  1-800-772-1213

TTY:       1-800-325-0778

Hours:   Monday              8:30 AM - 3:30 PM

Tuesday              8:30AM - 3:30 PM

Wednesday        8:30AM - 11:30 AM

Thursday            8:30AM - 3:30 PM

Friday   8:30 AM - 3:30PM

Saturday             Closed

Sunday  Closed  

 

 

970 Manawai Street

Kapolei,Hawaii 96707

Social Security Office Phone Number

1-800-772-1213 or TTY: 1-800-325-0778

Social Security Office Hours

Monday 8:30am - 3:30pm

Tuesday 8:30am - 3:30pm

Wednesday 8:30am - 11:30am

Thursday 8:30am - 3:30pm

Friday 8:30am - 3:30pm

Saturday Closed

Sunday Closed

 

MAUI

 

2200 Main StreetSuite 125

Wailuku,Hawaii 96793

Social Security Office Phone Number

1-800-772-1213 or TTY: 1-800-325-0778

Social Security Office Hours

Monday 8:30am - 3:30pm

Tuesday 8:30am - 3:30pm

Wednesday 8:30am - 11:30am

Thursday 8:30am - 3:30pm

Friday 8:30am - 3:30pm

Saturday Closed

Sunday Closed

 

Hawaii (HILO)

 

111 E Puainako StSuite 710

Hilo, Hawaii 96720

Social Security Office Phone Number

1-800-772-1213 or TTY: 1-800-325-0778

Social Security Office Hours

Monday 8:30am - 3:30pm

Tuesday 8:30am - 3:30pm

Wednesday 8:30am - 11:30am

Thursday 8:30am - 3:30pm

Friday 8:30am - 3:30pm

Saturday Closed

Sunday Closed

 

Kauai

4334 Rice StreetSuite 105

Lihue, Hawaii 96766

Social Security Office Phone Number

1-800-772-1213 or TTY: 1-800-325-0778

 

Social Security Office Hours

Monday 8:30am - 3:30pm

Tuesday 8:30am - 3:30pm

Wednesday 8:30am - 11:30am

Thursday 8:30am - 3:30pm

Friday 8:30am - 3:30pm

Saturday Closed

Sunday Closed

 

 

If you signed up for Medicare through the Rail road Retirement Board (RRB), you’ll need to request a replacement Medicare card through the RRB:

Visit www.rrb.gov.

Call 1-877-772-5772 (TTY users,dial 1-312-751-4701, Monday through Friday, from 9AM to 3:30PM.

Contact your local Railroad Retirement Board office.

 

If you are in need of proof that you have Medicare sooner than 30 days which is normally how long it takes to get your card mailed to you,you are able to request a letter to use as temporary proof. The letter is normallymailed to you in approximately 10 days. If you are in need of proof immediately for your doctor or for a prescription you should go to your nearest SocialSecurity office.

 

If you have a Medicare Advantage Plan such as an HMP, PPO, or PDP you should call the plan and request a new card. You can also always call your local agent if you need a card.  

 

If you need help with getting a new card or if you have any question on this feel free to contact us.

808.626.5056 or send us a message here

source: ssa.gov medicare.gov

 

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